Frequently Asked Questions

What is AdKaddy?


It's a mobile app that keeps your personal inbox free of brand clutter. How? By giving you a free email address to use for all your consumer needs. Think, checking out online or in-store, seeking a coupon or discount code, or simply following brands that you love. Instead of having all those emails bombard your personal inbox, now they can flow seamlessly into a beautifully organized brand-dedicated platform.




Is AdKaddy available on desktop?


Not yet! But just wait for it. In the meantime, if need be, you can forward any emails you receive in your Adkaddy to your personal inbox.




Why wouldn't I just register for another email account and send brand related content there?


It's just not the same. We have developed AdKaddy specifically with your consumer needs in mind. For example, instead of showing emails line item by line item, each brand has one dedicated "tile" in your AdKaddy. Once you select that brand, you are able to view each email. The icing on the cake is that we don't just show you a list of that brand's emails, we automatically separate those emails by marketing, receipts, and shipping. We offer you many other unique features as well!




Does AdKaddy unsubscribe me from brand emails in my personal inbox?


We don't. In order to do that, you would have to provide us full access to your personal email. We just don't want to invade your privacy like that! We promise, once you take the time to transition your brand content to your AdKaddy (or for some, just start from scratch!), you will be so glad you did!




How do I unsubscribe from brands within the app?


From the brand landing page, click the settings wheel. From there, you can unsubscribe from or delete the brand.




Can I forward a communication to a friend within the app?


We have chosen to make things as simple as possible. For now, you are able to forward any email to your personal email with which you registered for your AdKaddy email. Simply swipe right on the email you want to forward.




Can I respond to an email sent to my AdKaddy?


No yet! For now, you are able to forward any email to your personal inbox. Simply swipe right on the email you want to forward, and it will forward to the email address with which you registered for your AdKaddy. Respond as you wish from there!




Can I print something from an email in AdKaddy?


No, but you are able to forward any email to your personal inbox. Simply swipe right on the email you want to forward, and it will forward to the email address with which you registered for your AdKaddy. Print as you wish from there!




How do I make recommendations for future updates to AdKaddy?


Simply contact us below. We would love to hear from you!




How do I get rid of a brand tile?


Go into the brand you are wanting to delete. Delete all emails from the brand, including those in the trashcan. Voila! The brand tile disappears.




Where can I find 'Terms and Conditions' and 'Privacy Policy'?


You can find both of these under 'legal' in the profile tab of your AdKaddy app.





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