Frequently Asked Questions

What is AdKaddy?


It's a mobile app that keeps your personal inbox free of brand clutter. How? By giving you a free email address to use for all your consumer needs. Think, checking out online or in-store, seeking a coupon or discount code, or simply following brands that you love. Instead of having all those emails bombard your personal inbox, now they can flow seamlessly into a beautifully organized brand-dedicated platform.




Is AdKaddy available on desktop?


Not yet! But just wait for it. In the meantime, if need be, you can forward any emails you receive in your AdKaddy to your personal inbox.




Why wouldn't I just register for another email account and send brand related content there?


It's just not the same. We have developed AdKaddy specifically with your consumer needs in mind. For example, instead of showing emails line item by line item, each brand has one dedicated "tile" in your AdKaddy. Once you select that brand, you are able to view each email. The icing on the cake is that we don't just show you a list of that brand's emails, we automatically separate those emails by marketing, receipts, and shipping. We offer you many other unique features as well!




Does AdKaddy unsubscribe me from brand emails in my personal inbox?


We don't. In order to do that, you would have to provide us full access to your personal email. We just don't want to invade your privacy like that! We promise, once you take the time to transition your brand content to your AdKaddy (or for some, just start from scratch!), you will be so glad you did!




How do I unsubscribe from brands within the app?


From the brand landing page, click the settings wheel. From there, you can unsubscribe from or delete the brand.




Can I share a communication to a friend within the app?


Yes, simply click the "share" icon on the bottom right of the email you want to share!




Can I respond to an email sent to my AdKaddy?


Yes, you are able to respond to an email by clicking the “reply” icon at the bottom of whichever email you want to reply to.




Can I print something from an email in AdKaddy?


Yes, but you will need to forward the email to your personal inbox. Click the three dots in the top right of the email you want to forward, and we will automatically forward the email to the email address with which you registered for AdKaddy.




How do I make recommendations for future updates to AdKaddy?


Send any feedback you have to contact@adkaddyinc.com. We take into account all user feedback when creating future updates.




How do I get rid of a brand tile?


Go into the brand you are wanting to delete and click the settings icon. Then click “delete,” and the brand will disappear from your AdBox.




Where can I find 'Terms and Conditions' and 'Privacy Policy'?


You can find both of these under 'legal' in the profile tab of your AdKaddy app.




How do I mark all emails as read?


Swipe right on any brand tile to mark all emails as read for that brand!




How do I add a brand to my magazine?


Swipe left on the brand tile to add your favorite brands to your personally curated magazine.